Privacy policy

Privacy Policy

Yonder respects the privacy of its online visitors and clients at all times

The Service

This Privacy Policy (“Policy”) describes all the types of information that we gather to deliver our clients our services, to conduct a healthy business, and to ensure an adequate workforce.

The Policy describes how we use and disclose such information, and the steps we take to protect such information. By visiting the Site, or by purchasing or using the Service, you accept the privacy practices described in this Policy.

Definitions

“Client” means a customer of Yonder.

“Contact” means a B2B person who is not (yet) a client of Yonder.

“Candidate” means a person that is involved in a recruitment process (regardless if applied directly to the job or was contacted by the recruiter or was referred by someone else)

“Client Data” means personal data, reports, addresses, and other files, folders or documents in electronic or printed form that Yonder stores to conduct business and deliver its services.

“Personal Data” means any information relating to an identified or identifiable natural person. Personal data refers to clients, contents, applicants, and suppliers.

Personal Data – HR related relationships

We do not collect any data unless it has been provided voluntarily: the visitor of our website fills in a form, sends an email, applies via Facebook or LinkedIn. By applying for a vacancy, the visitor gives us consent to use their personal information, so that we can consider them for the open position. If the applicant has given us his/her active consent to keep him/her updated on future information such as newsletters or future job openings, the information is saved, and for statistical purposes and to keep the visitor informed. We may have personal information about possible candidates from sources like referral programs or LinkedIn direct searches. Before contacting a possible candidate regarding a job opening, we make sure that we have their consent for collecting and processing the data.

Personal data, as voluntarily given to us by the candidate, is dealt with according to the GDPR standards. This is for Yonder vacancies only, and we do not supply any personal data to third parties. All data supplied by the candidate needs to be valid, correct and not violate the rights of others. We keep the data for three years unless otherwise indicated by the provider.

A relationship ends:

  • if the candidate lets us know that he/she does not want to be considered for another vacancy
  • informs us that he/she wants to be forgotten

You can find more information on how to change the status of your relationship with Yonder further in the Privacy Policy.

  1. HR Personal Data usage, retention and storage

1.1 Date usage

The use your information which we have collected for:

1.1.1 To carry out the recruitment and selection processes to ensure our necessary staffing;

1.1.2 For the performance of the contractual relationships that we have concluded with you (e.g., service provision contract, sponsorship, etc.).

1.1.3 For an analysis to determine if you are suitable for the position you applied for;

1.1.4 To conclude a labor agreement or later, for the execution of the labor agreement (payment of salaries, the tax liabilities of our company, etc.);

1.1.5 To communicate with you and resolve any issues or concerns you might have about the services we offer.

1.1.6 To fulfill our legal and accounting obligations (e.g. accounting, tax, etc.).

1.1.7 To provide employees with a pleasant work environment and to develop collegial relationships;

1.1.8 Any other purpose which is ancillary to the preceding, or to any other purpose for which personal data has been provided to us, in compliance with the applicable law;

1.2 Secondary purposes

Sometimes personal data is used by YONDER SRL for secondary purposes (e.g., for archiving, internal audit, external audit, etc.), which are consistent with the main purposes for which data was collected. In cases where we will use your data for purposes other than those mentioned in this Policy, we will ask for your consent, unless we have a legal obligation, or we have another legal basis for data processing.

1.3 The period for which your personal data is stored

The processing of personal data will stop based on the type of data we process:
Data collected from you for the purpose of recruitment will be stored until the position you applied for has been filled, or for a maximum of three years, regardless of whether the job request came directly from you (by email, mobile means, completing the online form) or has been indirectly communicated to us by your authorized persons for this purpose (e.g.: LinkedIn, BestJobs, or recommendations).

1.4 How we store your personal information

Personal data of prospective employees is saved electronically on the Zoho platform. This is a third-party platform, which is used internally as the database for our recruitment processes. During the evaluation discussions, your printed CV may be stored in an archive which is secured and locked and can only be accessed by the recruitment team. We use the printed CVs when candidates come over for interviews. We will destroy your data when it no longer corresponds with the purpose of processing. And we keep records of the destruction process for security reasons.

Personal Data – B2B relationships

Yonder (“we”) does not collect any personal data unless this has been provided voluntarily: the visitor of our website fills in a form, sends an email or an information request, the visitor gives us consent to use the personal information so we can supply the requested information or service. If the visitor has, given us his/her active consent to keep him/her updated on future information such as newsletters, the information is saved, for statistical purposes and to keep the visitor informed.

Personal data, as voluntarily given to us by the visitor, is dealt with according to the GDPR standards. We do not supply any personal data to third parties. All data supplied by the visitor needs to be valid, correct and not violate the rights of others. We keep the data until the relationship has ended.

A relationship ends:

  • if the visitor unsubscribes from our informational services,
  • informs us that he/she wants to be forgotten
  • has not actively maintained the relationship from his/her side (meaning he/she has not read any information distributed by Yonder in three years).

You can find more information on how to change the status of your relationship with Yonder further in the Privacy Policy.

2. The Information We Collect on the Website:

2.1 User-provided Information

When you visit our website, you may provide, and we may collect Personal Data. Examples of Personal Data include name, email address, mailing address, and in the case of applicants a mobile phone number. Personal Data also includes other information, such as geographic area or preferences, when any such information is linked to information that identifies a specific individual.

2.2 “Automatically Collected” Information

When a visitor uses our website, we may automatically record certain information from the visitor’s device by using various types of technology, including cookies, “clear gifs” or “web beacons.” This “automatically collected” information may include IP address (only for clients and B2B contacts who have registered and wish to stay updated on our services) or other device address or ID, web browser and/or device type, the pages or other content the User or Visitor views or interacts with on the Service, and the dates and times of the visit. When a visitor is not registered, this information is collected for statistical purposes, and the visitor remains anonymous.

2.3 Information from Other Sources

We may obtain information, including Personal Data, from third parties, such as events. If such a case, we will treat the information in accordance with the policy.

3. How We Use the Information We Collect

We use the information that we collect in a variety of ways of providing the Service and operating our business, including the following:

3.1 Operations

We use the Client Data to operate, maintain, enhance and provide our services to our clients. We process Client Data solely in accordance with the Privacy Policy.

3.2 Communications

We may use a Client’s, Contact’s, or Candidate’s email address or other information to keep them informed as requested with updates on services, the market, events or vacancies, relating to services and job openings offered by Yonder. You have the ability to opt-out of receiving any informational communications as described below under “Your Choices.”

3.3 Cookies and Tracking Technologies

We use automatically collected information and other information collected on the website through Google Analytics cookies and Marketo Munchkins. You can obtain more information about cookies by visiting http://www.allaboutcookies.org. And on our cookie policy that you can visit here.

3.4 Analytics

We use Google Analytics to measure and evaluate access to and traffic on the Site and create user navigation reports for our Site administrators. Google operates independently from us and has its own privacy policy, which we strongly suggest you review. Google may use the information collected through Google Analytics to evaluate Visitors’ activity on our Site. For more information, see Google Analytics Privacy and Data Sharing.

We take measures to protect the technical information collected by our use of Google Analytics. The data collected will only be used on a need to know basis to resolve technical issues, administer the Site and identify visitor preferences; but the data provided through Google analytics is non-identifiable form. We do not use any of this information to identify Visitors.

4. To Whom We Disclose Information

4.1 All data collected is for Yonder use only. We do not share the information with third parties.

4.2 Law Enforcement, Legal Process, and Compliance

We may disclose Personal Data or other information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a facially valid court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.

We also reserve the right to disclose Personal Data or other information that we believe, in good faith, is appropriate or necessary to (i) take precautions against liability, (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activity, (iii) investigate and defend ourselves against any third-party claims or allegations, (iv) protect the security or integrity of our services and any facilities or equipment used to make the services available, or (v) protect our property or other legal rights, enforce our contracts, or protect the rights, property, or safety of others.

5. Your Choices

5.1 Access, Correction, Deletion

We respect your privacy rights and will provide you with access to the Personal Data that you have provided. If you wish to access or amend Personal Data we hold about you, or to request that we delete or transfer any information about you that we have obtained, you may contact us as set forth in the “How to Contact Us” section. At your request, we will have any reference to you deleted or blocked in our database.

You may decline to share certain Personal Data with us, in which case we may not be able to provide to you some of the features and functionality of the website.

At any time, you may object to the processing of your Personal Data, on legitimate grounds, except if otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact Yonder’s Data Protection Officer at dpo@pipedrive.com. You also have a right to lodge a complaint with data protection authorities.

5.2 Navigation Information

You may opt-out from the collection of navigation information about your visit to the Site by Google Analytics by using the Google Analytics Opt-out feature.

5.3 Opting out from Commercial Communications

If you receive commercial emails from us, you may unsubscribe at any time by following the instructions contained within the email or by sending an email to the address provided in the “How to Contact Us” section.

6. The Following Cookies are Used:

6.1 On the website

We have a special Cookie Policy which you can find here.

We use Google Analytics on our website. This gives us insights into the use of our website, while our visitors remain completely anonymous. We have added an extra feature provided by Google so that the visitors of our website remain anonymous for Google.

We run Marketo Munchkins on our site. A munchkin tracks all individuals who visit our website so Yonder can react to their visits with automated marketing campaigns. Even anonymous visitors are tracked along with their IP addresses and other information.

When an applicant sends us his/her CV via LinkedIn, no cookies are recorded.

6.2 Relating to Social Media functions

We have social media ‘follow us’ and ‘share’ functionality on our website that our visitors can use.

We can view who follows us on Facebook, LinkedIn, YouTube and Instagram.

Facebook – Websites and apps provided by other companies that use Facebook Products, including companies that incorporate Facebook Technologies into their websites and apps. Facebook uses cookies and receives information when you visit those sites and apps, including device information and information about your activity, without any further action from you. This occurs whether or not you have a Facebook account or are logged in. You can find more information on facebook cookies here.

LinkedIn – LinkedIn receives information about your visits and interaction with services provided by Yonder when you use the “Share on LinkedIn” or “Apply with LinkedIn” functions or similar technologies. You can find more information on the LinkedIn cookies here.

YouTube – YouTube is part of Google and adheres to the Google Privacy and Google Cookies Policy. For more information, please go to the Google cookies site.

Instagram – We do not have a follow us on Instagram button on the website yet, but you can follow us when visiting the Instagram platform. Here the Instagram cookie policy applies.

7. Data Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We maintain appropriate administrative, technical and physical safeguards to protect Personal Data against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Data in our possession. This includes, for example, firewalls, password protection, and other access and authentication controls. We use SSL technology to encrypt data during transmission through public internet, and we also employ application-layer security features to further anonymize Personal Data.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you believe your Personal Data has been compromised, please contact us as set forth in the “How to Contact Us” section.

If we learn of a security systems breach, we will inform you and the authorities of the occurrence of the breach in accordance with applicable law.

8. Data Retention

We only retain the Personal Data collected from a User for as long as the User’s account is active or otherwise for a limited period of time as long as we need it to fulfill the purposes for which we have initially collected it unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements as follows:

Client information is kept for the time of the relationship and thereafter for administrative and legal or tax purposes. Personal client information not relating to legal or contract information is deleted after three years.

Contact information is retained until the relationship has ended. This means that a contact has not been reading any of the informational emails Yonder has sent. Then it will be deleted after 3 years.

Candidate information will be kept for three years unless otherwise stated or indicated by the candidate.

For Google Analytics the user data retention is set at 14 months.

9. How to contact us

You can contact us for various reasons. For commercial purposes, please visit the website and fill out the request form.

For clients, contacts, and applicants, if you want more information on our privacy measures, if you feel your security at Yonder has been breached, or if there has been a breach on your side that may affect Yonder’s security, please contact: privacy@tss-yonder.com

For clients and contacts:

  1. Click here if you want to subscribe to our newsletter
  2. Click here if you want to unsubscribe to our newsletter
  3. Click here if you want insights into your personal information
  4. Click here if you want to be forgotten

For candidates:

  1. Click here if you want to get in touch with our HR department
  2. Click here if you want insights into your personal information
  3. Click here if you want to be forgotten

We will confirm the request once it has been processed.

10. Changes and Updates to this Policy

Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify the Policy, we will make it available on our website, and indicate the date of the latest revision, and will comply with applicable law.

Last update: 18 October 2018



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